Discs Return Policy:
You chose the wrong item? No worries. Any un-thrown discs (disc not used), or unused items may be returned to Persona Discs within 30 days of the initial purchase. Customers may choose from the following options for items returned in new condition:
1-Receive a refund to the original credit card in the amount paid for the item, minus a 10% restocking fee.
2-Receive Persona Discs store credit for the full amount paid for the item returned.
Any shipping costs are non-refundable. Returned items should be shipped back to us at your own cost.
For Returns, email personadg@icloud.com for return instructions.
Please include a note in the package with your name, email address, and whether you prefer a refund or store credit.
We will process the credit as soon as possible after receiving the returned package. If the item has been used, we can not accept a return on it.
Incorrect or Defective Item Shipped
If we inadvertently ship an incorrect or physically defective item, we will either pay the costs for this item to be returned with a replacement credit, or potentially offer an alternative solution to rectify the error.
In either case, please send photos of the item documenting the issue to personadg@icloud.com, we will review the photos and reply with an appropriate solution as quickly as possible.
(Note: Color settings on different devices as well as changes in lighting can occasionally cause slight variations in how color appears in a photo versus in person. We make every effort to make sure you get the color you are expecting, but if a disc has a little more of a certain tint in person than the picture showed, we cannot control that. If necessary we are happy to refund the full amount of a disc for this reason, but in these cases any shipping costs are not covered since the correct item was shipped and there is no defect.)